Privacy Policy for Project Ascend

Effective Date: June 1, 2024

Project Ascend ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website app.projectascend.io and use our services, in compliance with applicable U.S. laws, including the California Consumer Privacy Act (CCPA), Federal Trade Commission (FTC) guidelines, and the Children’s Online Privacy Protection Act (COPPA).

1. Information We Collect

We may collect various types of information, including:

• Personal Information: Includes name, email address, phone number, job title, and other data you provide when you create an account, interact with us, or use our services.
• Usage Data: Information collected automatically when you access our website, including your IP address, browser type, device information, and usage statistics.
• Cookies and Similar Technologies: We use cookies and tracking technologies to collect data about your browsing activity, customize your experience, and analyze usage trends.

2. How We Use Your Information

We may use the information we collect for various purposes, including:

• Service Provision: To provide, maintain, and improve our services, features, and content.
• Communication: To respond to inquiries, send service-related communications, and provide updates.
• Analytics and Improvements: To analyze usage patterns, troubleshoot issues, and enhance our website and services.
• Marketing: With your consent, to send promotional materials, newsletters, or offers.
• Legal Compliance: To comply with legal obligations, enforce our terms, and protect our rights.

3. Your California Privacy Rights (CCPA Compliance)

Under the CCPA, California residents have specific rights regarding their personal data:

• Right to Access: You have the right to request information about the categories and specific pieces of personal data we collect about you.
• Right to Deletion: You may request that we delete your personal data, subject to certain legal exceptions.
• Right to Opt-Out: You can opt-out of the sale of your personal information, if applicable. [Insert opt-out link here]
• Non-Discrimination: You will not be discriminated against for exercising your privacy rights.

To exercise any of these rights, please contact us at contact@projectascend.io.

4. Sharing and Disclosure of Information

We will only share your personal data in the following circumstances:

• Service Providers: We may share your data with trusted third-party service providers (e.g., hosting providers, analytics services) to help us deliver our services.
• Legal Requirements: We may disclose your information if required by law, in response to lawful requests, or to protect the rights and safety of Project Ascend and its users.
• Business Transfers: If Project Ascend undergoes a merger, acquisition, or sale, your personal information may be transferred as part of the transaction.

5. Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, please note that no data transmission over the internet is completely secure.

6. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

7. Cookies and Tracking Technologies

We use cookies to improve your experience on our website. You can control the use of cookies at the individual browser level. If you choose to disable cookies, some features may be limited.

8. Children’s Privacy (COPPA Compliance)

We do not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently collected such data, we will take steps to delete it. If you believe we have collected information from a child under 13, please contact us immediately at contact@projectascend.io.

9. Your Rights (GDPR for EU Residents)

For users located in the European Economic Area (EEA), you may have additional rights under the General Data Protection Regulation (GDPR), including the right to access, correct, or delete your personal data, and the right to restrict or object to processing. To exercise these rights, contact us at contact@projectascend.io.

10. Do Not Track (DNT)

Our website does not respond to Do Not Track signals. However, we offer tools and resources to help you manage your privacy settings and control the use of cookies and tracking technologies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated policy will be posted on this page with the "Effective Date" at the top. We encourage you to review this page periodically for any changes.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Email: contact@projectascend.io